WhatsApp Team Inbox, AI Auto Replies, and Message Scheduling

Run WhatsApp operations from one workspace with multi-account inboxes, A

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About this product

YorWA

A focused workspace for WhatsApp conversations, automation, and team operations.

YorWA is a WhatsApp operations workspace by YorTech that helps teams manage multiple WhatsApp accounts from one place, support customers, automate routine replies with AI, and schedule follow-ups without losing conversation context.

It is designed for teams that want a calmer, more organized way to operate WhatsApp while retaining control of their infrastructure and account access.

Product Overview

YorWA brings multiple connected WhatsApp accounts into a unified workspace.

Instead of switching between devices, accounts, or tools, team members can work from a shared inbox with synchronized conversations, searchable contacts, live message updates, AI-assisted responses, and scheduled messages.

Core Capabilities

Unified multi-account WhatsApp inbox
AI auto-replies
Message scheduling
Synchronized contact directory
Team access and account ownership controls
Live WhatsApp connection health
Self-hosted operation

Why YorWA

Teams that operate several WhatsApp accounts can easily lose context when conversations are spread across different devices, sessions, or people.

YorWA centralizes those conversations into one workspace so teams can:

Stay responsive across multiple WhatsApp accounts
Keep conversation history and context together
Automate routine responses
Schedule reminders and follow-ups
Find contacts and conversations quickly
Control which team members can access each account
Monitor whether connected WhatsApp sessions are healthy
Run the workspace on infrastructure they manage

Features

Unified Multi-Account Inbox

Bring connected WhatsApp numbers into one focused inbox.

Team members can switch between accounts without switching tools or losing conversation history.

Key capabilities include:

Multiple connected WhatsApp accounts
Live message synchronization
Fast conversation search
Shared conversation context

AI Auto-Reply

YorWA can automatically respond to conversations using AI.

AI behavior can be configured per conversation, including a distinct personality and response policy.

This allows teams to automate routine replies while adapting the AI behavior to the context of each chat.

Message Scheduling

Prepare messages in advance and send them at the moment they matter.

Typical uses include:

Follow-ups
Reminders
Customer updates
Operational notifications

Contact Directory

YorWA synchronizes WhatsApp contacts into a searchable directory.

Users can:

Search synchronized contacts
Inspect contact identifiers
Open conversations directly from the directory

Team Access and Ownership

YorWA supports team-based access to connected WhatsApp accounts.

Administrators can control which accounts users are allowed to access while keeping account ownership and WhatsApp sessions under the organization's control.

Key concepts include:

User roles
Scoped account access
Account ownership
Private sessions

Connection Health

The workspace exposes the current health of connected WhatsApp accounts.

Teams can see when an account is connected and identify sessions that need attention.

How It Works

YorWA is designed to go from WhatsApp QR-code connection to a working team inbox with minimal setup.

1. Create the Workspace

2. Link WhatsApp

Connect a WhatsApp account by scanning a QR code through Linked Devices.

After connection, contacts and chats begin synchronizing with the workspace.

3. Configure the Workflow

Configure how the workspace should operate.

This can include:

Choosing AI behavior for individual chats
Scheduling messages
Assigning account access to team members

4. Manage Conversations

Team members can then reply from the unified inbox with live message updates and conversation context available in one place.

Security and Control

YorWA is designed around self-hosted operation, clear account ownership, and private WhatsApp session handling.

Self-Hosted Control

The workspace can run on infrastructure managed by the organization.

Scoped Account Access

Users only see the WhatsApp accounts assigned to them.

This allows organizations to separate responsibilities between administrators and agents.

Private Sessions

WhatsApp sessions remain under the organization's control.

Connection Visibility

Teams can monitor whether connected WhatsApp accounts are healthy or require attention.

Product Principles

YorWA is built around a few core ideas.

One Workspace

Multiple WhatsApp accounts should be manageable without constantly switching tools or devices.

Keep Context

Conversation history and shared context should remain available while the team works.

Automate Repetitive Work

Routine replies and follow-ups can be handled or assisted by automation.

Clear Ownership

Organizations should control account access, user responsibilities, and WhatsApp sessions.

Operational Simplicity

Connecting WhatsApp and beginning work should require minimal migration or setup.

Typical Workflow

A typical YorWA workflow looks like this:

WhatsApp Accounts
       |
       v
   Connect via QR
       |
       v
+-----------------------+
|    YorWA Workspace    |
+-----------------------+
| Unified Inbox         |
| AI Auto-Replies       |
| Message Scheduling    |
| Contact Directory     |
| Team Access           |
| Connection Health     |
+-----------------------+
       |
       v
 Team / Support Agents

Example Use Case

A team operates several WhatsApp numbers for customer communication.

With YorWA:

The administrator connects each WhatsApp account.
Team members are given access only to the accounts they manage.
Incoming conversations appear in the unified workspace.
Agents search and respond to conversations from one inbox.
AI auto-reply can handle configured routine responses.
Follow-up messages can be scheduled in advance.
Administrators monitor account connection health.

The result is a single operational workspace for WhatsApp conversations, automation, and team collaboration.

Product Summary

Area	YorWA
Primary purpose	WhatsApp operations workspace
Messaging	Multi-account WhatsApp inbox
Automation	AI auto-replies
Follow-ups	Message scheduling
Contacts	Synchronized contact directory
Collaboration	Team roles and scoped account access
Monitoring	Live connection health
Deployment	Self-hosted
Connection	WhatsApp Linked Devices / QR code

Getting Started

The basic setup flow is:

Create workspace
      |
      v
Invite team
      |
      v
Connect WhatsApp via QR
      |
      v
Synchronize chats and contacts
      |
      v
Configure AI, scheduling, and access
      |
      v
Manage conversations from YorWA